Privacy Policy

1. General Provisions
This Privacy Policy of personal data (hereinafter referred to as the Privacy Policy) applies to all information posted on the website on the Internet at: https://radius21.com (hereinafter referred to as the Site), which the site administration, as well as visitors and users of the Site ( within the limits permitted by the policy and services of the Site) can get about the User while using the Site, its services, programs and products.

Using the services of the Site means the unconditional consent of the User with this Policy and the conditions for processing his personal information specified therein; in case of disagreement with these conditions, the User must refrain from using the services.

1.1. The following basic concepts are used in the policy:
site administration - authorized employees to manage the site, acting on behalf of "Radius 21 Group LTD", who organize and (or) process personal data, and also determine the purposes of processing personal data, the composition of personal data to be processed, actions (operations), committed with personal data;
IP-address is a unique network address of a node in a computer network built using the IP protocol;
personal data - any information relating directly or indirectly to a specific or identifiable individual (Personal Data Subject);
processing of personal data - any action (operation) or a set of actions (operations) with personal data performed with the use of automation tools or without their use. The processing of personal data includes, but is not limited to:
collection, recording, systematization, accumulation, storage, clarification (update, change), extraction, depersonalization, blocking, deletion, destruction.
automated processing of personal data - processing of personal data using computer technology;
blocking of personal data - temporary termination of the processing of personal data (except in cases where processing is necessary to clarify personal data);
destruction of personal data - actions as a result of which it becomes impossible to restore the content of personal data in the information system of personal data and (or) as a result of which material carriers of personal data are destroyed;
depersonalization of personal data - actions as a result of which it becomes impossible to determine the ownership of personal data to a specific User of personal data without using additional information;
site user - a person who has access to the Site via the Internet and uses the Site.

1.2. Rights and obligations of the User of personal data:
1.2.1. The user is obliged to: - provide correct and reliable information about personal data necessary for using the Site.
- update, supplement the provided information about personal data in case of changes in this information.
1.2.2. The user has the right to:
- require the Site Administration to clarify its personal data, block or destroy it if the personal data is incomplete, outdated, inaccurate, illegally obtained or not necessary for the stated purpose of processing, as well as take measures provided by law to protect their rights. The right of the User of personal data to access his personal data may be limited in accordance with federal laws, including if the User's access of personal data to his personal data violates the rights and legitimate interests of third parties.
- to appeal the actions or omissions of the Site Administrator to the authorized body for the protection of the rights of subjects of personal data or in court, if the User of personal data believes that the Site Administrator is processing his personal data in violation of the requirements of the Federal Law "On Personal Data" or otherwise violates his rights and freedom.
- to defend their rights and legitimate interests, including for damages and (or) compensation for moral damage, in court.
1.3. Obligations of the Administrator of the personal data site:
1.3.1. Use the information received solely for the purposes specified in this Privacy Policy.
1.3.2. Ensure that confidential information is kept secret, not disclosed without the prior written permission of the User, and also not sell, exchange, publish or disclose in other possible ways the transferred personal data of the User.
1.3.3. To inform the User of personal data or his representative information about the availability of personal data relating to the relevant User of personal data, as well as provide the opportunity to familiarize himself with these personal data when the User of personal data or his representative applies, or within thirty days from the date of receipt of the User's request for personal data, or his representative.
1.3.4. Take the necessary legal, organizational and technical measures to ensure the security of personal data.
1.3.5. Provide unrestricted access to this Policy, to information about the implemented requirements for the protection of personal data by publishing it on the Internet at https://radius21.com and also by providing these documents based on written requests from interested parties.
1.3.6. Assess the harm that may be caused to the User of personal data in case of violation of the Federal Law "On Personal Data", the ratio of this harm and the measures taken by the Site Administration aimed at ensuring the fulfillment of the obligations provided for by this law.

2. Purpose of collecting personal data

2.1. The Site processes the User's personal information for the following purposes:
2.1.1. Identification of the User registered on the Site to provide the Services available to the Users.
2.1.2. Providing the User with access to personalized resources of the Site, rendering Services.
2.1.3. Establishing feedback with the User, including sending notifications, requests regarding the use of the Site, the provision of services, processing requests and applications from the User.
2.1.4. Determining the location of the User to ensure security, prevent fraud.
2.1.5. Confirmation of the accuracy and completeness of personal data provided by the User.
2.1.6. Creation of an account for a User of a certain type, if the User has agreed to create an account in one of the statuses available for registration on the Site.
2.1.7. Notifications of the Site User about attempts of unauthorized access to the account, changes, improvements and improvements to the Site functionality, etc. at the discretion of the Site administration.
2.1.8. Providing the User with effective customer and technical support in case of problems related to the use of the Site.

3. Legal basis for the processing of personal data

3.1. The Site Administration policy in the field of personal data processing is determined in accordance with the following regulatory legal acts of the Russian Federation:
3.1.1. Government Decree of 01.11.2012 No. 1119 "On approval of requirements for the protection of personal data during their processing in personal data information systems";
3.1.2. Decree of the Government of the Russian Federation of March 21, 2012 No. 211 "On approval of the list of measures aimed at ensuring the fulfillment of the obligations provided for by the Federal Law" On Personal Data "and regulatory legal acts adopted in accordance with it, by operators that are state or municipal bodies" ;
3.1.3. Charter of the Limited Liability Company "Agency Label Up".
3.2. In pursuance of this Policy of the Site Administration, a package of local regulatory legal acts on the protection of personal data has been approved.

4. The volume and categories of processed personal data, categories of personal data subjects

4.1. The volume of processed personal data:
4.1.1. The information system simultaneously processes the data of less than 1000 subjects of personal data.
4.2. Categories of processed personal data:
4.2.1. Personal data that allows you to identify the subject of personal data:
1) Surname, name, patronymic;
2) contact phones;
3) contact e-mail.
4.3. The subjects of personal data that are processed include:
- Site user - a person who has access to the Site via the Internet and uses the Site.

5. The procedure and conditions for the processing of personal information of users and its transfer to third parties

5.1. The processing of personal data is carried out on the basis of the principles:
- the legality of the purposes and methods of processing personal data;
- conscientiousness;
- compliance of the purposes of processing personal data with the purposes predetermined and declared in the collection of personal data, as well as the powers of the Site Administration;
- correspondence of the volume and nature of the processed personal data, methods of processing personal data to the purposes of processing personal data;
- inadmissibility of combining databases containing personal data created for incompatible purposes.
5.2. With regard to the User's personal information, its confidentiality is preserved, except in cases of voluntary provision by the User of information about himself for general access to an unlimited number of persons.
5.3. The site administrator processes personal data if at least one of the following conditions is met:
- processing of personal data is carried out with the consent of the User of personal data to the processing of his personal data;
- the processing of personal data is necessary to exercise the rights and legitimate interests of the Site Administration.
5.4. The collection of the User's personal data is carried out on the Site during registration.
The personal data provided for in clause 4.1 of this Regulation are provided by the User and are the minimum required upon registration.
5.5. Personal data of users is stored exclusively on electronic media and processed using automated systems, except for cases when manual processing of personal data is necessary in connection with the fulfillment of legal requirements.
The site stores personal information of Users in accordance with the internal regulations of specific services.
With regard to the User's personal information, its confidentiality is preserved, except in cases of voluntary provision by the User of information about himself for general access to an unlimited number of persons. When using certain services, the User agrees that a certain part of his personal information becomes publicly available.
5.6. The personal data of the Users are not transferred to any third parties, except for the cases expressly provided for by these Rules. When specifying the User or with the consent of the User, it is possible to transfer the User's personal data to third parties - contractors of the Site Administration, subject to the assumption of such contractors' obligations to ensure the confidentiality of the information received.
In order to fulfill the agreement between the User and the Site Administration and provide the User with access to the use of the Site functionality, the Site Administration develops the services and products provided, develops and implements new services and products, optimizes the quality of services and products, improves the available functionality of the Site and services. To ensure the implementation of these goals, the User agrees to the implementation of the Site Administration in compliance with the applicable legislation of the collection, storage, accumulation, systematization, extraction, comparison, use, filling (clarification) of their data, as well as to receive and transfer to affiliated persons and partners of the results of automated processing of such data using various models for evaluating information, in the form of integer and / or text values and identifiers that correspond to the evaluation criteria specified in the requests, for data processing by the Site Administration and / or the persons specified in this paragraph.
5.7. By posting information in the sections of the site, including his personal data, the User understands and agrees that this information may be available to other Internet users, taking into account the features of the Site's functionality. The Site Administration takes technical and organizational measures to ensure the functioning of the appropriate Site tools.

6. Updating, correcting, deleting and destroying personal data, responding to User requests for access to personal data

6.1. The user of personal data has the right to demand from the Site Administration clarification of his personal data, their blocking or destruction, if the personal data is incomplete, outdated, inaccurate, illegally obtained or not necessary for the stated purpose of processing, as well as take legal measures to protect their rights.
6.2. In case of confirmation of the fact of inaccuracy of personal data, based on information provided by the Users of personal data or his representative within seven working days from the date of submission of such information.
6.3. If it is impossible to ensure the legality of the processing of personal data, within a period not exceeding ten working days from the date of detection of the illegal processing of personal data, destroy such personal data or ensure their destruction.
6.4. Notify the User of personal data or his representative about the elimination of violations or the destruction of personal data, and if the request of the User of personal data or his representative or the request of the authorized body for the protection of the rights of subjects of personal data were sent by the authorized body for the protection of the rights of subjects of personal data, also notify the designated authority.
6.5. If the purpose of processing personal data is achieved, stop processing personal data or ensure its termination and destroy personal data or ensure their destruction within a period not exceeding thirty days from the date the purpose of processing personal data is achieved.
6.6. In case of revocation (Appendix No. 1 to this Policy) by the User of personal data of consent to the processing of his personal data, to stop their processing or to ensure the termination of such processing and if the storage of personal data is no longer required for the purposes of processing personal data, destroy personal data or ensure their destruction within a period not exceeding thirty days from the date of receipt of the said revocation.
6.7. If it is not possible to destroy personal data within the period specified in subparagraphs 6.4, 6.5, 6.6 of this Policy, the Site Administrator blocks such personal data or ensures their blocking and ensures the destruction of personal data within a period of no more than six months, unless otherwise established by federal laws.
6.8. User requests:
6.8.1. Users have the right to send their requests to the Site Administration (Appendix No. 2 to this Policy), including requests regarding the use of their personal data, provided for in clause 6.1 of these Policies, in the form of an electronic document signed by a qualified electronic signature in accordance with the legislation of the Russian Federation, according to email address: support@radius21.com
6.8.2. The request submitted by the user must contain the following information:
- number of the main identity document of the user or his representative;
- information about the date of issue of the specified document and the issuing authority;
- information confirming the participation of the user in relations with the operator (in particular, the serial number of the user's id or a short (subdomain) name that replaces the serial number of the id);
- the signature of the user or his representative.
6.8.3. The Site Administration undertakes to consider and send a response to the user's request within 30 days from the date of receipt of the request.
6.8.4. All correspondence received by the Site Administration from users (requests in electronic form) refers to information of limited access and is not disclosed without the written consent of the User. Personal data and other information about the User who sent the request cannot be used without the User's special consent otherwise than to respond to the topic of the request received or in cases expressly provided for by law.

7. Responsibilities of the parties

7.1. The Site Administration, which has not fulfilled its obligations, is liable for losses incurred by the User in connection with the unlawful use of personal data, in accordance with the legislation of the Russian Federation.
7.2. In case of loss or disclosure of confidential information, the Site Administration is not responsible if this confidential information:
7.2.1. Became public domain before its loss or disclosure.
7.2.2. Was received from a third party before it was received by the Site Administration.
7.2.3. Was disclosed with the consent of the User.

8. Dispute Resolution

8.1. Before going to court with a claim for disputes arising from the relationship between the Site User and the Site Administration, it is mandatory to submit a claim (a written proposal for a voluntary settlement of the dispute).
8.2. The recipient of the claim within 10 (ten) calendar days from the date of receipt of the claim shall notify the applicant of the claim in writing about the results of the consideration of the claim.
8.3. If an agreement is not reached, the dispute will be referred to the court in accordance with the current legislation of the Russian Federation.
8.4. The current legislation of the Russian Federation applies to this Privacy Policy and the relationship between the User and the Site Administration.

9. Additional terms

9.1. The Site Administration has the right to make changes to this Privacy Policy without the consent of the User.
9.2. The new Privacy Policy comes into force from the moment it is posted on the Site, unless otherwise provided by the new edition of the Privacy Policy.
9.3. Any suggestions or questions about this Privacy Policy should be reported to the email address support@radius21.com.
9.4. The current Privacy Policy is posted on the page at: https://radius21.com/privacy
9.5. This Privacy Policy is an integral part of the Website Use Agreement posted on the page at: https://radius21.com